Stop Asking Where AI Can Help. Ask Which Fixes Repeat

I published a new article on LinkedIn about choosing AI automation targets from incident data instead of agent demos: rank recurring work by total hours rather than ticket counts, mine resolution notes for fixes that close codes miss, and test each self-heal candidate for volume, a repeatable fix, a small reversible blast radius, and usable data. Read it here: Stop Asking Where AI Can Help. Ask Which Fixes Repeat.